The hotel wake-up call gets personal

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Oct29

The hotel wake-up call gets personal

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Here’s a wake-up call: The hotel front desk will do one better than ringing your phone in the morning. They’ll send an actual human being to your room.

Don’t worry. They won’t come in and kiss you good morning. But they might bring you coffee.

Never mind that most travelers nowaways have Smartphones with built-in alarm clocks. Hoteliers say the human wake-up call is a way to personalize a guest’s stay.

“The hotel team finds the service to be a bit nostalgic and a romantic throwback to a simpler time,” general manager of  Minimax Hotel in New York, which will send an employee to a guest’s door if a wake-up call is unanswered.

Hotels have always taken the wake-up call seriously. Minimaxhotels, for instance, has a wake-up call guarantee. If you don’t get your call within five minutes of the requested time, you won’t have to pay for your room.

Travelers, too, still want to have an option of a wake-up call. In a study to be released Tuesday of 285 PGA TOUR golfers found that 53% considered the assurance of a wake-up call a priority.