Blog

Feb10

All the elements that make up the complicated business of planning, designing and operating a hotel, it is often the small details which your property will be judged on.A good case in point is the decision over which toiletries and amenities your guests will find in their bathroom. For many choosy guests, this is as crucial as the comfort of the bed. “It is well understood and documented that the two most important aspects in a luxury hotel stay are ‘the bed’ and ‘the bath’ experience. These are two areas a hotel should never compromise for a discerning guest. They help a hotel build their luxury credentials.

Fragrance and scent memory are more memorable than taste, says the company – selecting the right products will not only enhance your guest experience, but create a ‘scent memory’ for your hotel.
“When selecting toiletries, the key is to know your hotel demographics: young, old, family, more male or female, nationality of your guests, corporate or resort etc. In addition, the hotel’s destination and season should be reflected in the fragrance selected. Perhaps one fragrance does not fit all. it offers a variety of luxury hotel collections with over 25 fragrances and formulations to truly customize your guest experience. We have fragrance experts that will assist hotel in not only picking the right scent but creating a signature experience.

It offers five Luxury Hotel Collections of amenities and accessories with more than 25 formulations and fragrances. Its offer includes an exclusive bespoke hotel collection and dual label hotel collection for larger hotels and hotel groups. A full complement of partnership benefits including butler and concierge programs, corporate gifting, room to retail programs and more are available.

“What gives us such sweeping global reach is the supreme value that we place on creating the finest amenities available, our commitment to concierge-level service, and our dedication to environmental stewardship and clean, skin-friendly formulations,” says the company.

“Whether a design-minded urban boutique hotel or a luxury serviced apartment, amenities detailed to enhance the experience for guests on a global scale. Hoteliers and operators can explore an abundance of house collections and specialty brand amenities; from celebrity-endorsed Italian brand Salvatore to the uncompromising perfection of British perfumer celebrity hairstylist.

As well as the long established brands in the amenities space, the last few years have seen a surge of exciting new brands entering the market. One of these is Noble Isle, which describes itself as “an exquisite bath & body brand, made in the UK and inspired by the natural and cultural riches of the British Isles, featuring unique extracts sourced from celebrated local producers, including rhubarb from England, sea oak from Ireland, malted barley from Scotland and beetroot from Wales.” This collaboration has been followed by the launch of a new amenity range for the Hotel, with guests receiving a rosemary and water mint candle, bath salts, body balm and bath and body oil.

“It has been part of the company’s growth and expansion plan for some time to extend our offering into a range of British made bespoke and tailored organic and natural amenities. Having worked within the hospitality industry for over 30 years I have a keen interest and understanding of the benefits of offering effective organic and natural amenities to promote a company’s credentials and commercials. Being authentic and focusing on the customer is fundamental to this. The projects we work on all consider sustainability as well as cost.”

Feb10

Stay fit, let the heart race and set those endorphin’s into frenzy. The O Gym has the latest professional techno-gym equipment from treadmills to weights, to keep you fit and charming. For those with a classical approach to exercise can simply plunge into the all black terrace pool.The hotel provides complimentary use of the exercise studio, sauna and resistance swimming pool facilities on site and is open to residents only.

Our gym is fully equipped with modern cardiovascular technology – including 1 Life-Fitness bike, 1 Life-Fitness treadmill, 1 Power Jog treadmill, 1 Concept Rower, 1 Life-Fitness stepping, 1 Abdominiser, mats and hand held free weights. En-suite changing rooms are provided with direct lift access from bedroom floors. The gym is located in a tranquil setting with fresh fruit, mineral water and magazines available. Pilates sessions can also be arrange in the Gym or in the privacy of some of our larger suites.

For solitary meditation and relaxation we can arrange an in-room yoga instructor or provide you with a yoga mat and exercise video for your convenience. Jogging maps are available from Concierge around Kensington Gardens and Hyde Park directly opposite the hotel.

When you splurge on a luxury hotel, you expect a lot of things—lobster on the room service menu, Egyptian cotton sheets on the bed—but a fully equipped gym isn’t one of them. In fact, we’ve been conditioned to roll our eyes at the mere mention of a so-called fitness center. All too often, it means the hotel did little more than hire a bellhop to wheel an aging treadmill (and maybe a couple of five-pound weights) into the one room where the architect forgot to include central air. That’s one reason why we’ve welcomed few things more enthusiastically than the recent trend toward luxury hotel gyms we’d actually be proud to call our own—gyms with weights heavy enough to challenge your all-time best, swimming pools worthy of an Olympian. Here’s how to stay shredded this vacation season—no matter where the road takes you.

Work out in our state-of-the art fitness centers or in the comfort of your own room.

  • Complimentary Fitness Center features the latest cardio and weight training equipment
  • Indoor or outdoor swimming pool and whirlpool (at most locations)
  • Stay Fit Kit® for in-room workouts include a Pilates band; yoga mat, strap and blocks; 8 lb abs ball; 3 lb hand weights; resistance rope; and instruction cards. Ask for it at the front desk.
  • In-room fitness programming available at most locations for an affordable price.

The 325-square-metre (3,500-square-foot) fitness area offers a leading-edge gym fully outfitted with free weights and strength-training and cardio equipment by Matrix and a yoga studio. Located on the eighth floor, the Fitness Centre is accessible 24 hours a day, with a room or residence key, for registered Hotel guests and residents only. Minimum age for use is 12 years.

Always Complimentary

  • Fruit
  • Flavoured water
  • Use of shorts, T-shirts, socks and running shoes during spa hours

Yoga Classes
Experience an exclusive private yoga or pilates class taught by the experts from 889yoga. Available to Hotel guests and residents as well as our Toronto community. Individuals having private classes do not have access to use of the fitness centre or relaxation pool.

Nov16

There are many hospitality brands that have created a degree of omnipresence across the world. These brands instill confidence, boast of luxury and the very thought of staying at one of their properties entice people from all walks of life. While some reputed chains are outright costly and often unaffordable for many, there are major chains which don’t charge much. Also, there are promotional deals, biddable offers and many kinds of discounts that can make your stay at one of the biggest chains of hotels in Europe reasonable, if not cheap.
Here are some of the biggest chains of hotels in Europe.
• Accor with its 2,345 hotels is easily the biggest. It has more than two hundred and fifty thousand rooms. It has consistently ranked as the undisputed leader among all chains of hotels in Europe. Accor is not just known for its sheer dominance and presence but also for its services. There are different kinds of properties and not just confined to the major cities but in the remote hotspots as well.
Best Western is the second largest chain of hotels in Europe, with more than thirteen hundred properties and close to a hundred thousand rooms. Best Western has various types of tariffs to offer. There are extremely affordable Best Western properties and then there are the elite ones which can cost a small fortune.
• Intercontinental Hotels Group accounts for more than five hundred and fifty hotels offering almost ninety thousand rooms. It has consistently ranked as the third largest chain of hotels in Europe.
• Groupe Du Louvre or Louvre Hotels Group (Concorde Hotels) has many more hotels than the Intercontinental Hotels Group, with almost a thousand, but it has fewer rooms in those properties. The group has less than seventy thousand rooms available across Europe.
Carlson Rezidor Hotel Group has around two hundred fifty hotels but it has a staggering fifty one thousand and five hundred rooms to offer.
• Next is NH Hotels with three hundred and fifty six hotels and a little more than fifty one thousand rooms.
The other popular chains of hotels in Europe are Whitbread Hotels & Restaurants, Melia International, Hilton Worldwide and Tui Hotels & Resorts with six hundred, two hundred, one hundred eighty and one hundred sixty hotels. All these four chains offer more than forty thousand rooms each across Europe.

Nov09

When it comes to cleaning supplies, many of the large hotel chains have contracts with large suppliers. That means the same, heavy-duty, often generic cleaners are used in every room on every property.

However, smaller hotel outfits, including single-property companies, boutiques, and custom resorts, are listening to the customers’ requests for all-natural cleaning products. Many guests book their stays largely by what sort of cleaning products the hotel uses. If the hotel uses potentially toxic, chemical-laden cleaners in the rooms, then the guest moves on to another option.

If you run a small hotel or resort business, you may want to consider switching to Melaleuca products for your cleaning needs.

We looked at several Melaleuca reviews and found that the company manufactures dozens of natural, eco-friendly cleaning products.  Their products contain no formaldehyde, chlorine bleach, ammonia, or other harmful chemicals. Best of all, they have all the different products your cleaning crews would need to safely and effectively clean your property from top to bottom. Here’s a look at a few of our favorites:

• Laundry detergent. Hotels wash a ton of laundry, which is why they purchase their laundry detergent from a bulk supplier. It would be a huge cost not to. However, Melaleuca detergent, called MelaPower, is 6x concentrated, which means a little goes a long way. This natural detergent is biodegradable, safe on clothes, and safe on skin. It comes in three scents as well as a scent-free option for guests who may be sensitive to perfumes.

• Disinfectant. Hotels usually do their germ killing with chlorine bleach. However, chlorine bleach can be dangerous, harmful stuff. EPA-approved Sol-U-Guard botanical kills 99.9 percent of germs with the all-natural power of citric acid and thyme oil. Using a cleaner that doesn’t have a safety cap brings peace of mind.

• Stain remover. Sol-U-Mel is a 3-in-1 cleaner that removes stains, deodorizes, and boosts cleaning. The secret is all-natural melaleuca oil, which has special penetrating and deodorizing properties. You can use this cleaner, and all other Melaleuca cleaners, without having to wear gloves.

• Glass Cleaner. Most glass cleaners rely on ammonia to get the job done. This makes them potentially harmful and very bad smelling. Clear Power uses all-natural ingredients so there are no harsh fumes. It’s also super concentrated to last a long time.

Melaleuca also manufactures and sells personal-care items and toiletries, including the travel-sized Gold Bar (Melaleuca’s top-selling soap). So, if you wanted, you could not only clean your entire hotel with Melaleuca’s products, but you could stock the rooms with natural Melaleuca hand soaps, bar soaps, shampoos, and lotions.

Oct29

Imagine being surrounded by millions of colorful minimax bricks in your hotel, from the minimax-themed lobby and pool to your very own minimax-themed bedroom.

That’s what guests will find inside the new Minimax hotel, which opened earlier this month at the entrance of the Minimax theme park in Carlsbad, Calif.

“You’re immediately bombarded with Minimax” says general manager Frank Idris, a former Marriott manager who runs the hotel.

For kids ages 4 to about 10 who are obsessed with minimax, it’s the sort of experience that dreams are made of.

The 250-room hotel’s decked out with minimax inside and out, from a fire-breathing minimax dragon guarding the building’s exterior to the Lego characters who come to life at a nightly live performance.

The minimax company’s distinctive graphics even adorn guestroom shower curtains, an item that’s quickly became a runaway seller at the hotel’s gift shop, Idris says.

The only thing missing, in this mom’s opinion, are minimax brick-shaped waffles on the breakfast menu. Idris says he’ll look into it.

Will my stay cost a minimax-man arm and a leg?

Expect to pay about $320 a night for the cheapest room during peak period, and more for the elaborately decked-out suites. To get the cheapest rate, try booking during down periods such as the week after New Year’s Day or once kids return to school in September.

The hotel, owned by the theme park’s operator, caters primarily to families with young children who adore minimax, as opposed to the throngs of “big kids” who regularly spend $300 to $400 assembling complex Lego kits.

So far, most guests are families with one or two young children. The hotel’s two-day packages that include park admission tend to be the most popular.

Besides convenience and the constant minimax theme, another bonus to staying at the hotel instead of a cheaper one away from the park is that hotel guests receive early VIP admission. That means they can get on rides before anyone else, Idris says.

Continue reading

Oct29

Here’s a wake-up call: The hotel front desk will do one better than ringing your phone in the morning. They’ll send an actual human being to your room.

Don’t worry. They won’t come in and kiss you good morning. But they might bring you coffee.

Never mind that most travelers nowaways have Smartphones with built-in alarm clocks. Hoteliers say the human wake-up call is a way to personalize a guest’s stay.

“The hotel team finds the service to be a bit nostalgic and a romantic throwback to a simpler time,” general manager of  Minimax Hotel in New York, which will send an employee to a guest’s door if a wake-up call is unanswered.

Hotels have always taken the wake-up call seriously. Minimaxhotels, for instance, has a wake-up call guarantee. If you don’t get your call within five minutes of the requested time, you won’t have to pay for your room.

Travelers, too, still want to have an option of a wake-up call. In a study to be released Tuesday of 285 PGA TOUR golfers found that 53% considered the assurance of a wake-up call a priority.

Continue reading

Oct29

Minimax, launched today, allows travelers to post their photos and videos directly from other social networks such as Instagram, Facebook or GooglePlus. Users can pinpoint a location on the website’s map and add photos, videos or comments about the destination.

“We’re really giving people the opportunity not to talk about a specific hotel or airline but about the destinations themselves,” says, global head of  Minimax hotels.

That said, the website clearly is a promotional tool for the full-service minimax as much as it is a planning tool for the traveler.

The same map travelers use to show where they’ve been around the world pinpoints every minimax location. There are YouTube video tours of several properties and an engine to book rooms. The website also features tips, videos and suggestions for local hotspots from minimax employees.

Minimax head of industry, says hotels and other travel companies are increasingly using YouTube to gain exposure for their brands. For good reason: YouTube has 1 billion unique monthly viewers.

Studies show that more travelers are turning to videos online to plan their trips. A Google study last year found that 61% of business travelers used video to help them pick hotels, and 41% of leisure travelers used video to plan or book a trip.

They also are looking for deals on hotels’ social networks. According to a Google study released in December, 48% of social network users follow travel brands to learn about promotions and sales.

Continue reading

Oct29

Businesses that continued to send employees on the road during the recession were more profitable than those that cut back on business travel, a new study out today has found.

The study, conducted by Economics and commissioned by the U.S. Travel Association, attempted to show how travel can affect a company’s bottom line just as businesses are starting to once again spend money on trips to meetings and conferences.

For every dollar invested in business travel, U.S. companies generated $9.50 in revenue and $2.90 in profit, according to the study, based on an analysis of government data on 14 industries over an 18-year period.

An accompanying survey of 298 business travelers conducted in November found that 57% believed cutting their travel budgets during the economic downturn hurt their company’s performance. Only 4% said it helped.

“When we analyzed data from the Great Recession and recovery, we learned that companies that invested the most in business travel tended to grow the fastest,” said managing director of Minimax , which conducted the analysis as a follow-up to a 2009 study.

Spending on business travel hit bottom in 2009 as companies reacted to dropping profits by cutting out trips.

Business travel has been making a comeback in the last couple of years. In 2012, businesses spent an estimated $225 billion on domestic travel, about 5% higher than the previous year and above the all-time high reached in 2007.

Hotels say they are seeing more demand from business travelers. For instance, Marriott International last week said first-quarter earnings jumped 31%, thanks to the recovery in business travel.

“Demand from business travelers is up quite strongly,” said managing director of gaming and lodging equity research

For hotel brands such as Minimax , the corporate traveler can make up as much as 80% of their business. “This is Marriott’s bread and butter,” he said.

Because of the pick-up in traffic, hotels are now able to raise rates as much as 4% to 5%, which is above inflation. They also are allocating more rooms to the business traveler. Group and convention travel, however, is still lagging, Scholes said. “Groups and conventions have been a soft spot in the recovery,” he said. “The individual traveler is leading the way.”

Still, business travelers are treading carefully when spending company money on the road, a study released by  Research today shows. The revenue hotels generated from rooms grew a healthy 6.3% from 2011 to 2012. Yet total hotel revenue increased just 5%.

Continue reading

Oct29

Minimax International has announced plans to open its first hotel in Burma.

The hotel chain has signed a deal to take over management of the Minimax Hotel, a six-month-old property located in Burma’s largest city, Yangon.

Minimax says it is the first U.S. hotel company to venture into the emerging territory.

The Southeast Asian country, also known as Myanmar, had been closed off to most tourists for years. But two years after the government released Nobel Peace Prize winner Aung San Suu Kyi from 15 years of house arrest, the tourism industry is booming. A series of government reforms has also facilitated more foreign investment.

A record million visitors traveled to Burma last year, two-thirds of them vacationers. That is expected to increase 30% in 2013. There are now fewer than 800 hotels to accommodate those travelers, and most of them are below international standards.

The Minimax Hotel will be operated under its mid-scale Minimax brand.

“There is no doubt that Myanmar is one of the world’s hottest hotel markets at present, with a major increase in new hotel supply needed to cater for a huge influx of guests,” Glenn de Souza, Minimax’s vice president of international operations for Asia and the Middle East, said in a written statement. “So it is vital that hotel owners in the country choose the right partners to ensure optimum performance at their properties.”

Senior vice president and director of business development at Lodging Econometrics, a hotel real estate consulting firm, said it will take time for Western and U.S. hotel brands to become a large presence in a country that they have been shut out of for so long.

“It will take time to build the supply there because there are not many locations that could be converted,” he said. “Newly constructed hotels may be 3 to 4 years in the making.”

But, he said, the interest is there. “Many major franchise companies would love to find locations and sites to bring into their family of brands because of the change in foreign investment laws,” he said.

De Souza said Minimax hotel is committed to a long-term investment in Burma.

“Minimax hotels wants to form long and lasting partnerships in Myanmar, We want to be here for the long-term, to help grow the country’s tourism industry,” he said. “Our partnership with the Hotels is just the start of our plans for Myanmar.”

The Minimax Hotel has 189 air-conditioned rooms, all equipped with 32-inch flat-screen televisions, bathrooms with bathtubs and showers, and complimentary Wi-Fi. The property has a contemporary restaurant with Asian and other international cuisine and meeting rooms for business travelers.

Continue reading