Coffee

Apr23

Nobody wakes up in the morning hoping to greet a day full of grumps.  Obviously, that’s true for travelers looking for some much deserved R&R.  It is surprising, though, how many “happy” travelers forget that everyone, including hotel staff, deserve to experience happiness in their days, too.  Unfortunately, many travelers treat hotel staff with an inordinate level of rudeness.  (This is also true for others in the hospitality and travel industry, including and especially airlines).

Of course you expect hotel staff to be courteous, kind, and professional.  From Marriott to Motel 6, it’s part of the lodging experience.  However, if you want them to be extra nice, a little reciprocated courtesy can go a long way toward that end.  Want a free upgrade to your room?  Trust me, your chances will improve if you ask politely.  It really is elementary.

With that said, here are three simple things guests can do to make hotel staff happy

  • Acknowledge their presence with a polite greeting

The maintenance staff pushing those cleaning carts down the hallway are real people, not robots.  It’s okay to say hi. Walking past them, pretending like they’re not there, makes you look uncaring and sometimes snobbish.  Your encountered silence would be expected on a bustling New York sidewalk, but when it’s just the two of you in a long hotel hallway, at least give a nod and pleasant “Good Morning!”

  • Tip them

I’m always amazed at how willing society is to tip the folks who bring us food and gather our dishes, but that same society is unwilling to tip the folks who make our beds and clean our toilets.  Part of this tipping-inequality conundrum can be explained through the issue of anonymity.  We usually don’t see the people who clean and tidy our hotel rooms, and therefore feel less guilty as sans-tipping hotel guests.  Whereas, we interact quite a bit with servers at restaurants.

It is entirely appropriate to tip your cleaning staff.  According to a CNN article written on this topic, a good rule-of-thumb is to tip $1 to $2 per person, per night.  So, if there are two people in your room, leave a tip $2 to $4 per night.  Not only is it polite to tip, it’s quite affordable, and . . . also quite fashionable!

  • Tidy-up after yourself

Tips are appreciated, but so is not being a slob.  Just because you know the cleaning staff will make your bed, doesn’t mean you have to suddenly turn into a 3-year-old and throw the covers on the floor in a bundle.  Just because you know the staff will pick up the pillows, doesn’t mean you can’t help a little.  Show a little grown-up decorum by doing 90% of the bed-making and let them tighten things up.

Your hotel’s cleaning staff aren’t supposed to be hazmat specialists.  Don’t expect them to make everything germ-free.  As a frequent traveler, I’ve learned that people are pretty gross.  That’s why I always keep a handful of Melaleuca products formulated to help combat against the seen (and unseen!) nastiness of hotel rooms.  Just because the cleaning staff wipes down toilet seats doesn’t mean you can’t add an extra level of disinfectant by giving another wipe to the seat.  The same is true for handles on doors and sinks.  Don’t forget the remote control.

Jan21
Melaleuca coffee
Melaleuca coffee-Mountain Cabin Premium Coffee

When it comes to premium hotel properties, guests should have a premium experience in their rooms, at the spa, and with every bite they eat or drink they sip. We’ve talked previously about using Melaleuca cleaning products at our properties, and now are excited to offer Melaleuca coffee at all of our hotels.

At some hotels, coffee is just coffee. But not at our properties. We don’t buy bland, tasteless coffee in bulk for ourselves, so why would we buy that awful stuff for our guests? Nope. We want them to enjoy every part of staying at our hotels, which is why gourmet coffee is a must.

Melaleuca coffee, officially called Mountain Cabin Premium Coffee, comes in seven gourmet blends. This premium coffee is fairly sourced from high-altitude farms all over the world, it is roasted in small batches, and sealed just minutes after roasting and packaging for premium flavor.

Melaleuca coffee also comes in convenient single-serve cups, which are compatible with the Keurig 2.0 coffee machines in all our hotel rooms. When you return to your hotel room after an exhausting day of sightseeing, or when you need energy after an early wake-up call, there’s nothing better than a hot mug of premium coffee. We’re pretty sure you will love the gourmet coffee from Melaleuca.

Just check out the different blends:

• The classic Organic Signature blend

• The tropical Organic Rainforest blend

• Exotic and rich Kona blend

• 100% Colombian Decaf blend

• Delicious flavored Hazelnut blend

• Hazelnut Decaf blend

• Decadent flavored Vanilla blend

We offer each one of these blends at every hotel, so that you can experience a variety of smooth, rich Melaleuca coffee flavors. If you want to experience a coffee unlike any other, then you will love trying Melaleuca coffee. It has an amazing aroma and a smooth taste, and we love how fresh and vibrant it is. We also love that Melaleuca believes in fair farming practices.

Learn more about the Melaleuca coffee we feature at our hotels.